Content Operations Manager - bilingual Japanese/English, Bristol
Client: Cookpad
Location: Bristol, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: fb92b38351c7
Job Views: 4
Posted: 14.03.2025
Expiry Date: 28.04.2025
Job Description:
About Cookpad
Cookpad is a food tech company dedicated to shaping the future of home cooking and food as a pillar for a sustainable future. At our Bristol headquarters, we have been developing innovative product ideas and we have a new product launch in 5 countries: Japan, Indonesia, UK, France, and Italy.
Moment helps people learn to cook in an innovative way with a personal coaching service. This service is completely based in AI using multimodal (text, vision, audio).
About this contract role
As a Content Operations Manager, you’ll have a direct impact on customer experience by ensuring that all content related to recipes, coaching videos, and key concepts is ready on time, up to date, and continuously improved. You’ll manage feedback loops, track progress, and drive the release of high-quality coaching scripts that enhance the learning experience. You'll also identify opportunities to streamline workflows and leverage tech solutions to improve efficiency where needed. There are no direct reports for this role - the focus is on active, hands-on ownership of content delivery.
The ideal candidate will have previously managed content delivery for subscription models and/or B2C products that connect with customers in markets similar to ours.
The role is located in Bristol and primarily office-based with minimal hybrid working. The contract will be for an initial period of three months and subject to review.
Note: Fluency in Japanese and business level English is essential for this role.
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