An exciting opportunity has arisen for an enthusiastic, dynamic, forward-thinking Administration Manager to join the Administration Senior Management Team at the Adult Forensic Service. Our Forensic Mental Health service provides treatment, rehabilitation, and aftercare for people who are mentally unwell and who are in the criminal justice system. Our wards specialize in each part of a service user’s recovery and aim to prepare the person for life in the community.
This role involves working together to support the Administration & Operational Support Manager with the day-to-day running of the administration services and support with the delivery of the National Key Performance Indicators (KPI's). This role gives you the opportunity to focus on service change & improvement and implement any required service improvements.
The ideal candidate will be highly organized, efficient, and work well under pressure. You will have strong HR and leadership experience and also manage a large group of staff. You will be expected to manage your own workload whilst managing, monitoring, and delegating the activities of the administration teams across the Adult Forensic Service.
The post holder is responsible for the delivery of high-quality management of the Division Administration Services including, but not exhaustive of Administrative Supervisors, Medical Secretaries, Team Secretaries, Ward Administrators, and Management Secretaries/PAs within your managed area. The post holder will assist in the development of staff teams to ensure quality of service and that all performance targets are met.
The post holder will also ensure that the achievement of the national standards is met within their area and provide a confidential, efficient, and service user-friendly approach to each service within the division.
You will provide admin management to support the administration teams and will be responsible for developing administrative systems to ensure robust monitoring of the service.
You will work as part of a wider multi-disciplinary team to ensure the effective running of the service. The role includes staff development, reviewing, maintaining, and developing new standardized operational processes, policies, and procedures, working with the Operational Services & Performance Manager to implement and embed into day-to-day practice.
For further details / informal visits contact: Name: Natalie Purcell Job title: Operational Services & Performance Manager Email address: Natalie.purcell@gmmh.nhs.uk Telephone number: 0161 938 4679
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