Job Description
Transport Coordinator (Driver Engagement)
Location: East London, West Silvertown
Shift Pattern: Rota-based (4 out of 5 weekdays 8-6 and 5 hours on weekend).
Salary: Up to £32,000
Pod Talent is excited to partner with an award winning, rapidly growing, and sustainably driven logistics and final-mile delivery company. This dynamic and ever-evolving business is not only people-centric but also highly innovative and driven by ambitious goals.
As a Driver Engagement Associate, you will work closely and oversee the whole in-house drivers’ team and take charge of building close-knit relationships, performance reviews and ongoing training.
This is a fantastic opportunity to join a team of high achievers known for delivering exceptional customer service and training. Your ability to work towards continuous improvement will be highly valued and rewarded as historically this company has a proven track record of giving their staff incredible opportunities to grow within the company.
Responsibilities :
* Supervise, lead, train and motivate a team of in-house delivery drivers.
* Provide constructive feedback to drivers, supporting onboarding and offboarding
* Work towards growth and improvement of your personal and team KPIs.
* Handle driver’s inquiries, complaints and routing issues.
Ideal skill set we’re looking for:
* 2+ years’ experience in a warehouse or logistics environment, ideally in a similar role and driver engagement and involvement.
* Ability to adapt to and implement new operational processes in a rapidly growing environment.
* Good understanding of warehouse operations, logistics and distribution.
* Proficiency and knowledge in computer systems and software
* Fantastic interpersonal and communication skills with the ability to motivate and inspire others.
If you are reliable, trustworthy, empathic and able to understand different views and opinions – you are the perfect fit for this role. It’s a fantastic opportunity for an existing warehouse or driver engagement operative, who is looking for a new challenge or a step up in their career and wants to grow in a progressive and people-centric company.
Apply today!