Location: Council Offices West Dunbartonshire Council 16 Church Street Dumbarton, G82 1QL
Salary: £23,942.69 - £25,420.86 per year dependent on experience
Contract Type: Temporary
Position Type: Full Time
Hours: 35 hours per week
Work From Home: Yes
Job Description
This is a fixed term post until 31/03/2026.
We have a temporary vacancy for a Corporate Debt Assistant at our Church Street office/homeworking.
The main purpose of the post is to collect Rent arrears, Council Tax arrears, Non-Domestic Rates arrears and Sundry debt owed to the council.
The job involves carrying out interviews with customers by telephone or in the office to agree sustainable arrangements for payment. The successful applicant will have experience of dealing with the public in a similar environment. Previous experience in the collection of council debts would be an advantage.
The work pattern for this post:- Monday - Thursday 8:45am - 4:45pm and Friday 8:45am - 3:55pm
Requirements
The preferred candidate will be required to complete a Disclosure (Level 1) check prior to a formal offer being made by West Dunbartonshire Council.
Responsibilities
The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.
The Individual
WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:
1. Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
2. A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
3. Access to employee wellbeing supports including occupational health & counselling if ever you need help and support
Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience, and why you are the candidate for this role.
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