Compliance Manager – Compliance Monitoring & Thematic Reviews
Location: London
Time Type: Full time
Posted On: Posted Yesterday
Time Left to Apply: End Date: November 20, 2024 (5 days left to apply)
Job Requisition ID: R3982
Fixed Term Contract Duration: 12 Months
About the Business
Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees £111.6 billion in customer investments (as at 31 March 2024). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management.
The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.
About the Role
Level: 4
Contract Type: Fixed Term Contract/Secondment
Contract Length: 12 months
Department: Compliance
Location: Southampton, London or Fully remote
NON-REGULATED
This role will perform continuous monitoring and thematic review activity across the Affluent segment, leveraging support from other Risk teams where required, and providing services to the high net worth segment, Quilter Cheviot, as required.
You will be responsible for delivering compliance monitoring, surveillance and oversight activities assigned to you, which may include:
1. Undertaking rule based thematic monitoring reviews involving: interpretation of regulation; designing and executing testing to assess Quilter’s compliance; reporting findings to the business.
2. Taking full ownership of reviews where allocated as review leader, and fully supporting the review leader where assigned in a supporting role, ensuring all tasks associated with a review are completed to a high standard.
3. Completing periodic reviews and oversight of areas such as PA dealing, G&H, complaints.
4. Undertaking investment surveillance activities.
5. Assisting the Head of Compliance Monitoring & Thematic Reviews with other surveillance and oversight activities as required.
6. Planning and prioritising time to ensure the successful execution of individual activities and the overall plan.
7. Ensuring focus on the quality of review documents and outputs, highlighting the ‘so what’ factor, and being clear how these add value for Quilter and address compliance risks.
8. Tracking agreed review actions to completion and supporting risk owners to understand their actions commitments through regular engagement and/or communication, and escalating any risks of overdue actions ahead of time.
9. Ensuring alignment to the Quilter Compliance Monitoring Framework for consistent review delivery and identify opportunities for framework enhancement.
10. Developing and maintaining strong working relationships with stakeholders across 1st, 2nd and 3rd lines of defence.
About You
Regulatory Obligations
Consumer Duty
Whilst this isn’t a directly customer facing role, the duties you will perform will contribute to the overall positive outcomes for our customers by providing advice and guidance to the business in relation to the treatment of customers and the outcomes achieved for them.
You will have:
1. Experience of working in compliance monitoring, assurance or auditing gained within financial services organisations, preferably in investments and financial advice.
2. Good understanding of risk and regulation, particularly FCA.
3. Strong attention to detail, and the ability to see the bigger picture.
4. Strong planning, analytical and communications (both verbal and written) skills are essential, along with the ability to influence others.
5. High energy and drive and be delivery focused, and the ability to work well on your own or within a team.
6. Resilience and perseverance - key attributes needed to complete monitoring reviews on time and handle objections and challenging conversations.
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Healthcare Cash Plan: Jersey employees only.
Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
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