Contract Type: Permanent
Grade: FC03
Salary: £23,783.40 – £24,890.91 per annum, pro rata / £12.67 – £13.26 per hour (£16.89 – £17.68 per hour for weekday evenings after 8pm and anytime on weekends)
Hours: 12 hours per week (flexible)
Location: Rothes Halls
Job Reference: ON000561
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
Due to the increased footfall and rising demand for box office duties and enquiries, we are looking to recruit another Box Office Assistant for 12 hours per week on a flexible basis, including weekends or evenings.
The role is part of the frontline team delivering a high level of customer service for our box office. Although based in Rothes Halls, it will include, on occasion, covering a wide range of multi-purpose venues. As part of the box office team, you will undertake duties including ticketing, cash handling, room and event enquiries, bookings administration and customer information service.
About You
You will have experience of working in a busy customer service environment and working with the public. Previous experience of cash handling and reconciliation procedures is essential.
Previous box office or reception experience and experience of delivering a high level of customer service is desirable.
How to Apply
If you would like to find out more information about this role before applying, please contact Jackie McKenzie, Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.
When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.
The closing date for applications is 9am on Thursday 8th May 2025.
Interviews will take place week commencing 20th May 2025.
OnFife is an equal opportunities employer.
We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
#J-18808-Ljbffr