To apply direct for this role please visit civil service jobs and quote ref: 386694 The Chief Digital Information Office (CDIO) Portfolio team is integral to delivering HMRCs vision to be a trusted, modern tax and customs department and to achieving its Tax Administration Strategy which sets out the governments reform ambitions over the period from 2020 to 2030, and is aligned with XSTs priorities for: 1. Closing the tax gap 2. Improving day to day performance 3. Reform and Modernisation This will be achieved by: Transforming our data, analytical and IT capabilities Raising significant additional revenues of c. £6bn Modernising how customers and their agents interact with the tax system Building trust and delivering consistently The CDIO Portfolio Management Practice own an aggregate portfolio view of Supply and Demand across the HMRC IT estate, driving effective delivery standards, controls, and performance monitoring of the IT portfolio. The Portfolio consists of around 85 programmes and more than 700 projects, it is large, dynamic, highly geared, operates at or near capacity and is one of the most complex and inter-connected in government. In addition to the change portfolio CDIO undertake essential activity on the HMRC IT infrastructure ensuring day to day performance is preserved. A maturity roadmap for CDIO Portfolio Management has been defined as part of the CDIO Target Operating Model, making this an exciting time to join the team to help shape and support the transition to a Service Portfolio practice aligned to The Information Technology Infrastructure Library (ITIL) framework. Job description There are two roles for the Portfolio Managers within the CDIO Portfolio team as follows:- Portfolio Manager Head of Portfolio Segment Leading a team of Portfolio Analyst, this role will own the portfolio pipeline and provide delivery assurance for assigned portfolio segment(s) aligned to the organisations strategic objectives. You will have accountability for: - CDIO Front Door Ensuring work entering CDIO is of sufficient quality, strategically aligned and the delivery method is defined. Prioritisation Management of prioritisation and scheduling escalations and decisions leveraging the wider organisation where required. Impacting Quality Checks and Process Compliance alignment with agreed scope and plans. CDIO Governance Top Programme Status, Delivery Confidence, Ex-Com Brief (inputs into hub). Delivery Assurance Cross Portfolio, planning, dependency, risk and issue management. Portfolio Manager Head of Portfolio Office Leading a team of Portfolio Analysts, this role will own the portfolio service/processes to drive best practice for CDIO Portfolio frameworks and standards and continual improvements. You will have accountability for; - Governance Coordination - Managing portfolio related inputs, outputs, and actions for governance forums inc. CDIO SLT Hub, Portfolio Review Board. Supply v Demand Framework - Managing Supply v. Demand Framework, Standards, Engagement (via Working Group and Resource Management community), governing get to green plan and representing CDIO in wider capacity conversations. Delivery Lifecyle - managing all standards for the CDIO delivery lifecycle including planning standards dependency management and impacting. Pipeline - managing all standards pre-demand approval (i.e. in idea stage) including CDIO Front door and alignment of CDIO to the EPWG. Person specification The environment is demanding, and the post holder will need to be able to demonstrate experience of managing a diverse change portfolio, that will coordinate the right capabilities, skills, and culture to support the transition to a service portfolio, as well as excellent Stakeholder management skills. This is a Leadership role, and the post holder will be expected to have substantial proven experience within a leadership environment. You will lead a team of portfolio managers, analysts, and support other roles within the portfolio practice. You will have proven experience in senior stakeholder and supplier engagement, with the ability to provide Senior Leaders with the cumulative picture of change across CDIO including the impacts. You will work across CDIO, suppliers and HMRC to assure successful delivery of change. The post holder will be able to speak authoritatively about change impacts and how to support CDIO SLT in visualising changes to process, systems, tools and roles. They will also make strategic decisions to ensure alignment to the IT and Business roadmaps and will therefore need excellent communication and engagement skills. The post holder will have an excellent understanding of portfolio management principles, methodologies, and best practices, as well as excellent communication skills to effectively articulate the purpose, benefits and impacts to senior stakeholders. Essential Criteria Substantial proven experience in a leadership environment. Proven experience of leadership and management across a diverse portfolio. Excellent interpersonal skills and the ability to build strong relationships. Proven experience balancing multiple priorities and dealing with ambiguity, with the ability to advise on continuously changing work streams, including influencing colleagues and senior stakeholders. Previous experience of leading and developing multi-disciplinary teams. Relevant Qualification in Portfolio Management, e.g. Management of Portfolios (MoP) or recent relevant experience in Portfolio Management. Desirable Criteria Relevant qualification in IT Portfolio Management or awareness of industry standards (e.g. ITIL, SAFe practices). Relevant qualification in Waterfall/Agile/Scrum Methodologies. Experience in Service Portfolio Management aligned to ITIL Standards. Desirable criteria is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.