Healthcare Case Manager Tewkesbury | Hybrid | Up to £27k | Modern Offices Great career opportunity About the Role: Join a dynamic team dedicated to guiding members through their healthcare journeys with expert support. As a Healthcare Case Manager, you'll assess health risks, coordinate care, and ensure members receive the best treatment within their plan’s guidelines. Your role is key in delivering a seamless, supportive, and efficient claims experience. What You’ll Do: Assess medical conditions, identifying risks and treatment options Guide members through care pathways, using evidence-based guidelines Liaise with private and NHS providers to arrange appropriate referrals Ensure compliance with healthcare policies and maintain accurate records Work closely with the onsite Functional Health Team for a 360° approach Maintain cost efficiency while ensuring quality care What You Bring: Strong communication skills—empathetic, confident, and investigative Knowledge of healthcare pathways, occupational health, and risk management Ability to manage cases independently while knowing when to escalate Proficiency in Microsoft Office and CRM systems A background in healthcare, occupational health, HR, or exercise science Qualifications: Degree or equivalent experience in healthcare, exercise science, HR, or related fields Professional qualification in physiotherapy, nursing, CBT, nutrition, or similar is a plus If you're passionate about integrated healthcare and want to make a real impact, apply now Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion