Are you a tech enthusiast ready to take your first step into the dynamic world of IT? Advanced Learning Partnership are looking for a motivated and curious IT Apprentice to join their vibrant team. At the Advance Learning Partnership (ALP), their mission is encapsulated their aim: Excellent Education through Collaboration. Their unwavering commitment is to uphold the highest standards of education for every child within their family of schools. As part of their commitment to nurturing talent, they've proudly supported multiple apprentices, helping them develop their skills and build successful careers. Now, its your turn As an IT Apprentice, you will be an essential part of the team, responsible for providing 1st line IT Support throughout the schools, helping fix hardware and software issues, working on networks and so much more to enhance your skills to reach your true potential In this role, youll work towards your Level 3 IT Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Providing 1st line support through the schools ticketing system Troubleshooting any IT Issues in a proficient manor to ensure downtime is limited Working on different network architecture Supporting with troubleshooting Hardware and Software issues Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: Salary - £12,506, moving to NMW for age after year 1 Monday - Thursday 8 AM - 4 PM / Friday 8 AM - 3:30 PM Annual Leave 27 Days Bank Holidays Platinum accreditation for investors in people Desired Qualities, Skills and Knowledge: IT & Data Input skills such as using Word, Excel etc Good verbal and written communication skills appropriate to the need to communicate effectively with colleagues, students and other professionals Excellent organisational skills Passion for IT Grade 4/C in Maths and 5/C in English GCSE Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician. Next Steps: If this sounds like the role for you, send us an application Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.