Description Procon Engineering, a leading provider of high-quality electronic weighing and process control solutions, is seeking a new Service Co-ordinator. Based at our office in Sevenoaks, this is an excellent chance to play a pivotal role in supporting our field-based Service Engineers. WHAT YOU WILL BE DOING: Serve as the vital link between our customers and our team of skilled field-based Service Engineers Coordinate the calibration, maintenance, and repair of a diverse range of electronic instrumentation across the region Ensure our engineers are efficiently deployed to customer sites, keeping all parties informed of schedules, progress, and any changes Liaise closely with both our field engineers and valued clients, demonstrating a proactive and adaptable approach in a fast-paced environment WHO WE ARE LOOKING FOR: 2-3 years of experience in Customer Service/ Service Coordinator position A proactive and customer-focused individual with excellent communication and organizational skills Highly computer literate, with the ability to utilize various software and systems to plan, schedule, and track service activities Strong telephone manner and the capacity to build positive relationships, as you will be the friendly voice of Procon Engineering for our customers Adept at working under pressure and making decisions independently, thriving in an environment where no two days are the same WHAT WE OFFER: 26 days holiday plus 8 bank holidays Private medical insurance and employee assistance program Income protection and life assurance Opportunity to play a pivotal role in supporting our field-based Service Engineers and contributing to the success of Procon Engineering If you have the skills and experience to excel as our next Service Coordinator, we encourage you to apply now and be part of our dynamic team.