Endeavour Recruitment have an exciting opportunity for a motivated individual to join our leading client as a Helpdesk Administrator for a 6-month contract.
The role will be hybrid – Location: Milton Keynes
The Helpdesk Administrator role will suit contractors looking for full or part-time roles.
The selected Helpdesk Administrator will deliver the following tasks:
* Provide a complete customer support function for incoming enquiries.
* Log, locate, and close calls, and where applicable assist customers with user and technical problems.
* Liaise with engineers to enable the optimum field service provision.
* Deal with workshop repairs and returns in accordance with company guidelines
Required skills and experience:
* Excellent customer service experience, particularly over the telephone
* Experience of working in a similar IT-related field
* Experience of working on customer web applications
* Knowledge of Excel
Get in touch for further details or send us your application ASAP!
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