Job Title
Customer Team Leader
Location: Coppull, Chorley, PR7 5BY
Pay: £13.32 per hour
Contract: 20 hours per week + regular overtime, permanent, part time
Working Pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends
Full, paid training provided
Responsibilities
* Friendly and thoughtful service – you'll give friendly, welcoming, easy, helpful and thoughtful service every day
* Develop your team's capabilities through coaching and training
* Make sure that the store remains safe, legal, and fully operational
* Manage diligence checks and stock accuracy to make shopping a great experience for our customers
* Support your store manager by deputising when they're not working
* Lead the way when introducing new products and services in your store
* Build relationships and get involved in your local community
About You
* A genuine care for the needs of customers and members
* The ability to strike a balance between leading and supporting your team
* Great people skills, with the ability to build positive relationships with customers and colleagues
* Strong organisational and problem-solving skills
* A desire to learn, grow and develop your leadership skills
* The flexibility to work a range of different shifts
Why Co-op?
* Full, paid training and dedicated support for your personal development and career progression
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands
* A pension scheme with up to 10% employer contributions
* Wagestream– a money management app giving you access to a percentage of your pay as you earn it
* 36 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family
* 24/7 employee assistance service
* Rota shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
Inclusive Workplace
We want to build diverse teams and we welcome applications from everyone
We want our stores to be inclusive environments, where our colleagues can reach their full potential
We celebrate our differences and recognise the importance of our teams reflecting the communities they serve