Hospitality Team Member
YHA Liverpool Albert Dock
Permanent / Flexible contract
Part time / 16 hours per week
£11.44 per hour (this will rise to £12.21 in March in line with National Living Wage and applies to all, including those under the age of 21)
Are you looking for a fun and varied job in hospitality? YHA Liverpool Albert Dock are looking for a Hospitality Team Member with a background in catering and/or housekeeping to join their team! The main duties will be related to housekeeping and catering, though you may be required to support the team in other areas at times.
As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA’s staff discount and cash back portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.
What will you be doing as a Hospitality Team Member?
While this role primarily focuses on the catering and housekeeping aspects of our hostel, you may also be called upon to assist in other hostel departments.
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
* Ensuring adherence to food hygiene standards in food storage, preparation, and delivery.
* Upholding health and safety regulations, ensuring timely and accurate completion of kitchen checks.
* Taking pride in the preparation, presentation, and service of high-quality food.
* Recording food wastage in accordance with your hostel's procedures, focussing on minimizing waste to maximize profit.
* Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
* The sanitising of public areas and bedrooms
What Skills and Experience do you need to be a Hospitality Team Member?
Our Hospitality Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.
To provide this service to our guests we are looking for the following qualities in our Catering Team Members:
* Experience of working face to face with customers
* Experience of working in hospitality or customer service (desirable)
* Food Safety Level 2 Certificate (desirable) – otherwise will be required to complete within hostel
* Experience of working in a team – can help others to achieve a common goal
* Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
* Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
* Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
* Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.