Job overview
We are delighted to offer a 12 month Fixed Term opportunity to join our Community Heart Failure Service (Long Term Conditions Service) as a Patient Educator Telehealth Coordinator based in Stoke-on-Trent.
This a new and exciting opportunity which may suit someone with a formal or informal background of education delivery, supporting education delivery, counselling skills or experience in supporting the wellbeing needs of people.
As Patient Educator you will learn and deliver a focused Heart Failure education and information package to patients who are newly diagnosed with heart failure and are referred into the community specialist service.
You will be responsible for educating and empowering people with long-term conditions (LTC) to manage their health and wellbeing needs optimally via the use of telehealth mechanisms, which remotely monitors patients with heart failure using agreed digital technology so that they are be able to recognise symptoms early on and live as optimally and independently as possible with their LTC.
Main duties of the job
As part of this role you will be expected to:
· Work autonomously with patients, without direct supervision and support.
· Deliver the approved and formatted heart failure education package initially on a one-to-one basis with patients, delivering in a variety of community settings with key carers and family present.
· Deliver education utilising IT virtual platform monitoring mechanisms.
· To work closely and in collaboration with the clinical community heart failure specialist nursing team, GPs and practice nurses, internal colleagues within the partnership trust
· As heart failure education mechanisms are evaluated, innovative changes in service delivery are anticipated and future delivery could incorporate group Heart Failure education sessions
· With the clinical specialist team to participate in heart failure education package delivery to GPs, practice nurses, internal colleagues and other NHS trusts as part of this service as well as reviewing opportunities to further develop specialist service education delivery
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
* Supporting your career development and progression
* Excellent NHS Pension scheme
* Generous maternity, paternity and adoption leave
* Options for flexible working
* Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
* Extensive Health and Wellbeing support and resources
* If you work in our community teams, we pay for your time travelling between patients
* Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
* Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
* Salary sacrifice bikes up to £2k
* Free car parking at all trust sites
* Free flu vaccinations every year
* Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Detailed job description and main responsibilities
Full Job Description & Person Specification is attached:
To be responsible for own time management, prioritising caseload in conjunction with service requirements.
Liaise with other team members for smooth running of service by verbal or non-verbal means of communication – email, written instructions, and telephone.
Positively promote the cardiac rehabilitation and education programme and be involved in all aspects of Health Promotion where appropriate.
Knowledge of the aetiology, pathophysiology, epidemiology, diagnosis and management of cardiac disease and their related comorbidities.
Undertake study and specific training as required to fulfil the role.
Maintain knowledge of local, national and NICE Guidance for Heart failure conditions. It will be the post holder’s responsibility to provide updates/changes to processes relevant to the education of Heart Failure patients.
Ability to demonstrate the dexterity, co-ordination and sensory skills required to take psychosocial observations, following appropriate training.
To represent the team when required at meetings and internally and externally.
The ability to multi-task and prioritise a varied workload with competing pressures; Manage their own day to day workload, planning duties and prioritising tasks as required.
To participate in audit and research projects within heart failure cardiac rehabilitation where appropriate
Person specification
Qualifications & Training
Essential criteria
* GCSE or equivalent level including Maths & English
* NVQ level 4/diploma or equivalent relevant life science qualification or equivalent level of knowledge/experience
Experience
Essential criteria
* Experience of working within a specialised MDT
Desirable criteria
* Experience educating patients/clients
* Experience evaluating a patient/customer’s knowledge base
* Experience of using digital content libraries
* Experience working in a project team
* Experience of using digital monitoring systems
#J-18808-Ljbffr