Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver exceptional service that sets us apart.
Join us and enjoy benefits such as:
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount in our Village Hotel Starbucks stores, on and off shift.
* Excellent training and development programs, including Rising Stars and Talent Academy.
* Innovative Mobile Gaming training platform across hotel areas.
* Discounts and cashback offers on High Street Brands and Supermarkets.
* Well-being and Healthcare benefits, with monthly programmes supporting mental health.
* Mental Health first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to Employee Assistance Programme for support and counselling.
* Flexible working hours.
* A fun, inclusive work environment with regular team events.
* Reward and Recognition schemes, anniversary rewards, and BIG People Days.
* Electric car salary sacrifice scheme.
* Your birthday off, guaranteed.
* Discounted Health Cash plan and Sick pay Insurance.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
* Terms & Conditions apply based on your contract.
Our hotels operate 24/7, with a lively Pub and Grill and a busy health club. As a Night Porter, you'll ensure exceptional service throughout the night, supporting all departments and engaging in every step of the customer journey, from check-in to room service and bar service.
What we need from you:
* Understanding of excellent customer service.
* Ability to resolve guest issues efficiently and positively.
* Ability to work independently.
* Knowledge of what constitutes a good job.
* Ability to forge and maintain strong relationships across departments.
Please note - All offers are subject to a successful DBS check in this role.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
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