Guidewire Senior IT Test Professional Digital Shape business-critical rollout test strategies across front-end PolicyCenter and Customer Engage Guidewire platforms Own the test delivery, guide junior testers and improve processes across teams. Hybrid and office-based options - we’re open to discussing what this might look like for you. NFU Mutual Guidewire Centre of Excellence It’s an exciting time at NFU Mutual. We’ve already rolled out Guidewire’s ClaimCenter and BillingCenter and as part of a company-wide transformation we’re now rolling out PolicyCenter. It’s a strategic move that touches nearly every part of our operations, and the results will be felt not just today but well into the future. It’s a huge undertaking and a critical one for our long-term success, so we're growing our Guidewire Centre of Excellence to build the expertise and capabilities needed to leverage Guidewire to its full potential. This is your chance to be part of the creation of transformative Guidewire solutions that will have a lasting impact on the general insurance business at NFU Mutual, our customers and their communities.About the roleAs a Senior IT Test Professional (Guidewire) at NFU Mutual, you’ll be responsible for evaluating, defining, and delivering effective software testing strategies across a variety of IT solutions, with a specific focus on the Guidewire PolicyCenter and Customer Engage platforms platform. Operating within the framework of the ITIL methodology and software development lifecycle, you’ll ensure all software solutions meet rigorous quality standards and agreed business requirements. Leading testing activities, you’ll collaborate with cross-functional teams, and play a key role in ensuring the integrity, reliability, and compliance of critical IT systems. In this Senior IT Test Professional role, you’ll evaluate project documentation to define the most suitable testing approach, considering factors such as scope, hardware, software, environment, data, and resource planning. Responsible for defining and obtaining agreement on test gateways at each stage of the testing lifecycle—such as entry and exit criteria—you’ll ensure the effective use of testing resources. You’ll manage and conduct risk-based and quality-based assessments in collaboration with stakeholders, while continuously driving improvements in testing processes. This includes the production of thorough test documentation such as estimates, test scopes, resource plans, and test scripts, all designed to meet stakeholder expectations and audit requirements. Proactively engaging with internal project teams, IT stakeholders, and third-party service providers, you’ll foster strong, collaborative relationships that support the delivery of both business and technical objectives. Additionally, you’ll oversee the transition of tested solutions into Business As Usual (BAU) operations, ensuring a seamless handover in accordance with the ITIL framework. A key part of this role also involves coaching and mentoring junior testers and colleagues, enhancing their technical capabilities and promoting consistent, high-quality work. In addition, you’ll be responsible for delivering short-term or one-off projects as required by your Line Manager, ensuring these are completed to agreed standards.About youYou’re a driven individual with strong problem-solving skills, a critical thinking mindset, and a proactive approach to getting things done. You thrive in a collaborative environment where you work closely with others to tackle challenges, share ideas, and deliver smart, effective solutions. Essential qualifications and experience Extensive, demonstrable experience in Guidewire software testing and development Awareness of the ITIL framework and its application in IT operations Strong understanding of multiple software development methodologies, for example Agile or Waterfall Experience in front end testing (Digital) Knowledge in the back tracking of issues of the front-end application is preferred Experience working in financial services, insurance, investments, or pensions sectors ISTQB BCS Certified Tester – Advanced Level (Test Analyst, Test Manager, or Technical Test Analyst) or equivalent certification Internally this role is known as Senior IT Test Professional. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary £52,000 - £58,000 Dependent upon experience Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave bank holidays buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership – subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.