Job summary PLEASE NOTE: THIS POSITION WILL NOT BE SUPPORTED FOR VISA SPONSORSHIP We are looking for a Ward Clerk to work as a member of the Women and Children's Directorate team providing reception and clerical support, relieving midwifery staff of routine clerical duties and assisting with effective administration of the department. The successful candidate will be required: To collate and disseminate specialist information to the relevant personnel and departments. To request, compile and collate notes and complete any relevant necessary filing. To assist in the day to day running of the Maternity Department. To ensure patient centre systems are updated over the weekend. Full week cover will be required (Monday - Sunday), Working hours needed will be flexible according to needs of the service, covering the hours between 8am till 10pm, at 5 x 7.5 hours' days. Main duties of the job To answer the telephone referring all enquiries to the relevant person or department. Monitor the security video controlled entry bell, giving directions and instructions as required. Distribute the post, undertake errands to other departments as necessary, e.g. Pharmacy; take any forms for requested investigations to the relevant department etc. and obtain medical notes as required according to the department's needs. To receive, under the direction of the Shift Co-ordinator, all new patients and complete documentation as appropriate. To collect / photocopying of notes and midwifery documentation etc. Informing all relevant parties both internally and externally and liaise as appropriate. For discharge purposes, to organise transfers home as requested, making any necessary arrangements, including any Out-patient appointments, collection of drugs, documentation, returning case notes etc. to appropriate departments. To be responsible for cancelling any appointments and updating the computer system when required. To protect the confidentiality of information relating to the Trust, patients, staff or other agencies. Take responsibility for ordering stock for specific maternity areas when appropriate. File laboratory result forms in patient's case notes after scrutiny by trained staff. To utilise keyboard skills and computer knowledge, as appropriate, including inputting admission and discharge details on PAS in the absence of the Receptionist. About us We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community. If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues. Date posted 03 March 2025 Pay scheme Agenda for change Band Band 2 Salary £24,873 a year per annum pro rata inclusive of allowances Contract Permanent Working pattern Full-time Reference number 252-6935386 Job locations Darent Valley Hospital Darenth Wood Road Dartford DA2 8DA Job description Job responsibilities General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilities For a detailed description of the Job roles and responsibilities please see the attached job description. Job description Job responsibilities General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilities For a detailed description of the Job roles and responsibilities please see the attached job description. Person Specification Education and Training Essential English Language GCSE or equivalent and general education to GCSE level. Desirable Previous NHS training knowledge. Knowledge and Skills Essential Good communication, organisation and keyboard skills. Desirable Previous PAS experience. Previous skills using NHS IT systems. Experience Essential Previous clerical or administration work. Desirable Previous NHS / public sector experience. Personal Attributes Essential Ability to work without direction and unsupervised. Can work under pressure. Calm & compassionate. Professional, courteous and discreet. Organised. Flexible and positive style and approach to work. Person Specification Education and Training Essential English Language GCSE or equivalent and general education to GCSE level. Desirable Previous NHS training knowledge. Knowledge and Skills Essential Good communication, organisation and keyboard skills. Desirable Previous PAS experience. Previous skills using NHS IT systems. Experience Essential Previous clerical or administration work. Desirable Previous NHS / public sector experience. Personal Attributes Essential Ability to work without direction and unsupervised. Can work under pressure. Calm & compassionate. Professional, courteous and discreet. Organised. Flexible and positive style and approach to work. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dartford and Gravesham NHS Trust Address Darent Valley Hospital Darenth Wood Road Dartford DA2 8DA Employer's website https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)