Berkshire - Technical Support Engineer - £40k-£50k - Instrumentation
Platform Recruitment has partnered with an innovator of instrumentation for harsh environments. They are looking for a Technical Support Engineer to join their team based in Berkshire. You will provide first and second line technical support to the international client base.
Main Duties:
1. Supporting customers and distributors through remote diagnosis
2. Learning about company products and working applications
3. Providing customer training both in-house and at customer sites
4. Providing continuous feedback to engineering team
5. Working through a list of prioritised support tickets
Knowledge Desired:
1. Networking (IP, Wi-Fi, GSM and serial protocol)
2. Electronics
3. Mechanics
4. Control systems
5. Windows, Linux and iOS operating systems
Salary/Location:
1. The salary for this position is £40k-£50k, depending on experience
2. This role is full-time, based in Berkshire, with hybrid working options on offer
If you feel that you have the right experience for this position then please apply with an updated CV, your salary/rate expectations and availability.
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