Job Summary
Please note that salary will be pro-rated for part-time hours.
9 hours per week
Shift Pattern : Week 1 : Sunday 3pm-9pm
Week 2 : Sunday 3pm-9pm
Monday 2pm-8pm
The successful applicant will be employed by East Dunbartonshire Leisure and Culture Trust.
The Leisuredrome is an attractive and busy recreation facility providing a wide range of leisure and sporting interests for people of all ages and abilities.
Applicants will require a good general education, cash handling experience, good communication skills, pleasant telephone manner, smart appearance and knowledge and understanding of customer care. You will possess exceptional customer care skills.
Your duties will include taking bookings by telephone and at the counter, dealing with general enquiries, serving customers, cash handling, operating a computerised till and maintaining records and systems to the high standard necessary to meet the requirements of the service. To maintain a high level of satisfaction from our customers. The main duties of this post will be of an administrative nature.
Previous experience would be preferred but is not essential.
The post holder will be required to work outside normal hours, including evenings, weekends & public holidays.
Basic Disclosure required.
PVG / Disclosure Scotland
The following criteria applies to all roles within East Dunbartonshire Council where PVG/Disclosure checks are essential criteria
Where the post you are applying for is considered Regulated Work under the Protection of Vulnerable Groups (Scotland) Act,, successful candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by East Dunbartonshire Council.
Please note, successful candidates will be expected to meet the cost of the relevant check which will be deducted from the successful candidate’s first salary payment.
In specific circumstances the payment could be deducted in instalments from an employee’s wages following commencement of employment. Approval in such circumstances will be made by HR Services Lead.
Should an employee leave in advance of the payment being deducted, the full amount will be deducted from the employee’s final salary.
The criteria outlined above will apply to existing employees of East Dunbartonshire Council who apply for roles for which a PVG/Disclosure check is required.
Charter of Commitment
The commitment by East Dunbartonshire Council to job applicants is as follows:
• Individuals will be treated in a polite, friendly and welcoming manner.
• Equalities monitoring will be conducted to ensure a fair and equitable process with
screening being carried out to anonymise sensitive information such as age, gender and disability.
• The information that we receive will be treated in confidence and with discretion. Only the relevant HR representative/team and the relevant service will see the application form.
• We will encourage and welcome applications from applicants under the disability symbol. Where the essential criteria are met an interview will be offered to those applying under the disability symbol.
• We will be pleased to make any reasonable adjustments to ensure accessibility at the interview.
• We will advise you within reasonable time after the closing date if you have not met the interview criteria. (Normally within 4 weeks)
• We will advise you of meeting the criteria for interview normally within 3 weeks.
• We will advise you if you have been successful or unsuccessful at the interview stage as soon as practically possible.
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