Senior Sales Assistant - Belfast Store We're looking for a Senior Sales Assistant to join our fantastic Belfast team for 24 to 35 hours per week. THE GIG Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager. THE STUFF THAT SETS YOU APART Achieving your own sales targets and motivating the team to reach theirs Provide excellent customer service at all times Follow all store operating procedures e.g., delivery, clock in/out, stock takes, replenishment etc. Follow all H&S procedures to maintain a healthy, safe and tidy work environment Handle till transactions in line with operating procedures Handle more complex enquiries from customers Assist management team in coaching and mentoring more junior members of the team Act as key holder and assume responsibility for store for short periods in the absence of the manager Any other reasonable task as instructed by the store management team OUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it. To be our Senior Sales Assistant you will possess these qualities: Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility Working with a fashion/lifestyle brand would be a bonus Strong understanding of customer service and how this can be driven in a team Strong communication skills with the ability to inspire Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them Experience of leading a team to drive sales Professional, but also authentic and fearless WHAT’S IN IT FOR YOU? Welcome pair of Docs 65% off all footwear & 50% off all accessories Opportunities for growth Bonus incentives 2 paid volunteer days per year Pension contribution Complimentary access to virtual GP via the RetailTrust Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now