Sontex Machinery Ltd is seeking a Field Service Engineer who will ensure optimum customer satisfaction by providing first-class electrical and mechanical support.
Repairing and refurbishing our range of packaging equipment and enhancing strong relationships with our growing customer base.
This is a full-time position. Nationwide travel is an essential part of this role. Applicants would be ideally located within 40 miles of our office in Cleckheaton.
EXPERIENCE REQUIRED
* Substantial experience in electrical, electronic and mechanical disciplines is essential.
* Understanding and ability to fault diagnose problems with our wide range of packaging machinery is a must.
* Familiarity with machines; electrical parts; components and assembly are essential.
RESPONSIBILITIES
* Control situations whilst providing a high standard of customer service with a flexible approach to work.
* Installation and commissioning of the full range of packaging machinery at customer premises around the country.
* Carrying out training programs at customer premises.
* Loading products into machines, monitoring the packaging process when testing, troubleshooting or repairing any malfunction.
* Contacting customers from our office to organise your weekly working schedule for optimal time efficiency.
* Assisting customers with spare part enquiries, orders, and technical queries when on site.
MUST HAVES
* Good basic geographical knowledge of UK locations.
* UK full clean driving license.
* Occasional overnight ‘stop-overs’ may be required.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Machinery Manufacturing
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