Hours: 37.5 per week 8am – 6pm on a rota basis
Contract: maternity cover of up to one year
Salary: up to £27,223 per annum
Are you a people-person with a knack for clear communication and efficient multitasking? Plumpton College is seeking an Enquiries, Advice, and Guidance Adviser who is passionate about delivering excellent customer service. You’ll play a vital role in guiding prospective students and providing them with accurate, friendly, and timely information about our college offerings.
What You’ll Do:
1. Answer enquiries across multiple platforms – in person, by phone, and online.
2. Provide detailed information on admissions, fees, and available courses.
3. Support our admissions team, ensuring applicants experience a smooth journey through our processes.
4. Collaborate with internal teams and attend college events as our ambassador.
What You’ll Need:
1. Experience in high-volume customer service.
2. Strong organizational skills with the ability to meet deadlines in a fast-paced environment.
3. IT proficiency, including Microsoft Office and database management.
4. Flexible work approach, including occasional evenings and weekends.
Why Join Us?
Join a college that’s ambitious, supportive, and dedicated to excellence in everything we do. Here’s what you’ll get by joining our team:
* A competitive salary and amazing benefits: up to 26 days annual leave + bank holidays (pro rata), up to 5 efficiency days at Christmas, membership in the Local Government Pension Scheme, access to CPD, TOTUM card, free onsite parking, discounted Plumpton wine, staff discounts on courses, free eye tests, cycle-to-work scheme, and free use of our onsite gym.
* Be part of an exciting phase in our growth, working alongside over 3,000 students, great facilities, and a team committed to continuous improvement.
If you’re ambitious, progressive, and passionate about education, you’ll fit right in with our vibrant community. We are dedicated to making a positive impact on the next generation—and we want YOU to be part of that journey!
Inspire. Empower. Make a difference.
Take the next step in your career and join a team that’s all about creating opportunities for students to thrive. Apply today and be part of Plumpton College’s future!
Plumpton College is committed to the promotion of equal opportunities and is dedicated to pursuing non-discriminatory policies and practices and eliminating unfair discrimination on any basis.
Plumpton is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.
We reserve the right to call candidates to interview/withdraw this vacancy at any time if there is a good level of response. Therefore, we recommend you submit your application as soon as possible - apply now and become a part of our success story!
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