Location: York- this is a hybrid working role with 60% of your time in the office and 40% at home offering flexibility. (Initially it will be full-time for training - c. Allocated shift pattern between: 08:00 - 18:00 Monday - Friday
We provide the very best care for our customers through the quality of our personalised service. We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching, you'll be well prepared to support the needs of our customers.
We have permanent opportunities for candidates who have a passion for providing exceptional customer service to join our Claims Team within Aviva. Joining the Aviva Claims team, you'll have a vital role to play in a company that paid out £34.4 billion in claims and benefits last year to our customers globally.
This is a very rewarding role as we are helping our customers when they need us the most, it maybe that they have lost a loved one, or themselves have a critical or terminal illness. Don't worry if you have no previous Claims experience as we will give you all the training you will need to support you in your journey to learn about our products and customers.
Experience of working within an office environment is highly desirable, although strong experience within another professional customer-facing role would be considered, i.e. retail.
Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer's leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
Please note this job role is not sponsorable under the Home Office points based system.
Research tells us that women, particularly, feel this way. To find out more about working at Aviva take a look here
Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. britton@aviva.