To manage referrals from a variety of health and social care professionals and accurately Recording specific medical information and terminology directly onto service computer systems in accordance with service and trust. The post holder is required to action any missing information in line with referral protocols and referral management service flow charts especially the transfer of care (TOCs) documents. To respond to telephone queries from referring clinicians in acutes/CCGs/HUBS/Primary care about their patients regarding status of referrals To participate in regular audits necessary to monitor effectiveness of service provision and identify data issues across each care pathway. To be aware of status of acute and community facilities on a daily basis through relevant dashboard list and ensure all members of the team are informed of any updates. Carry out information gathering functions on a daily basis, enabling efficient provision of service and supporting the role of the Operations