Volunteer administration 1. Monitor and manage the volunteering inbox 2. Support managers with recruitment process for volunteers from advert to offer 3. Ensure DBS checks are carried out and references obtained in line with AUKCW agreed policies and procedures. 4. Enrol volunteers on training as part of induction and on-going renewal programme 5. Update and access volunteer personal data in line with GDPR guidelines. 6. Recruit, induct and support effective volunteers to support the central operations admin functions. Governance and senior management support 7. Ensure dates for statutory governance returns are monitored and returns completed. 8. Organise both internal and external meetings for trustees and senior managers including management of calendars, room booking and sending of relevant papers. 9. Support with recruitment and induction of new Trustees. 10. Provide relevant information for management and governance meetings. 11. Provide administrative support to the senior management team. Facilities and Health and Safety administration 12. Monitor and manage the Health and Safety inbox, ensuring emails and queries are dealt with orallocated appropriately. 13. Carry out Health and Safety checks and compliance reports across all offices. 14. Collate compliance reports and information from all premises and provide accurate informationto the Central Operations Manager for Health and Safety meetings. 15. Coordinate contractors for approved repairs and maintenance, ensuring accessibility to sites when needed. Central Support 16. Deal proactively with incoming communication, including preparing draft responses and seeking information from relevant sources. Ensure deadlines are diarised and met. 17. Support with capturing client and volunteer feedback. 18. Take minutes of meetings as and when necessary. 19. Support the Leadership Team with specific project work under the guidance of the Central Operations Manager or Senior Management Team. 20. Provide cover and additional capacity when needed in other areas as requested by the central operations manager. Including support to marketing, events, contact & triage and HR. General 21. To adhere to all relevant organisation policy with particular reference to health & safety, and GDPR. 22. To comply with all relevant legislation. 23. To undertake appropriate training and personal development as required for the role. 24. To portray a positive image of the organisation both internally and externally. 25. To undertake such other duties as may be reasonably required, consistent with the nature and grade of the post.