Company Description:
The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour's wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.
Position Overview:
We are currently recruiting for a Marketing Operations Manager to join our Marketing team based in London. The role will support the Head of Marketing in delivering the UK marketing critical path and ensure operational execution in the UK. You will help deliver operational excellence by managing project timelines, budget tracking for the team v commercial agreements, manage invoicing, fully own the critical path of showroom set up and drive end to end support for key partner events including catering, models and concepts. This is a fantastic opportunity to be part of a dynamic and passionate team and contribute to the ongoing success of this much-loved British heritage & lifestyle brand.
Essential Duties and Responsibilities:
Campaign Management
* Support in documenting the overall seasonal plan for approval, manage critical path for SIS installations seasonally and capex budget tracking monthly. Ensure effective communication & adherence to timelines by all teams involved.
Operational Reporting & Communication
* Create templates for clear, comprehensive campaign & project overviews and promptly communicate updates to all stakeholders, to ensure information flows, performance is tracked & analysed, and actions are communicated and implemented.
Budget management & Forecasting
* Support and manage the day to day: tracking, forecasting and updating the seasonal PO Log across all aspects of the marketing journey, ensuring annual forecasts, projects and campaigns are delivered on time and on budget, and processed for invoicing on time.
Supplier Relations & Innovation
* Proactively source new suppliers through a tender process and oversee their onboarding, fostering long-term relationships to support future growth. Introduce innovative solutions to enhance logistics & quality control.
Cost Management & Negotiation
* Identify, lead & negotiate contracts with new and existing marketing, VM & store suppliers to optimise cost efficiencies, maintain detailed records and provide comprehensive cost forecasts to the marketing & finance team.
Logistics Leadership
* Oversee the inbound flow & registration of Purchase Orders (POs) from vendors and suppliers, working closely with Marketing & Finance Teams to ensure accurate registration, tracking, payment and communication between all stakeholders.
Process Optimisation & Leadership
* Champion the development and continuous improvement of processes, workflows and best practices to streamline marketing operations, increase efficiency and support marketing programme scalability.
Administrative Excellence
* Supervise the day-to-day back-office operations, including seasonal, digital asset pack distribution to wholesale partners, retail & outlet divisions, ensuring all customer-facing touch points feature the correct, seasonal assets & POS, including approval & monitoring of requests on the Barbour asset library by UK customers.
Seasonal Launch Events
* Own delivery of UK launch events each season through event schedules, logistics, model dressing, showroom & driveway representation, external partner event planning & delivery, and ensuring timely delivery.
UK & IE Showroom Management
* Responsible for showroom coordinator and ensuring showroom rota is planned each week, responsible for showroom critical path and ensuring teams work together for every seasonal showroom launch.
* Ensure the showrooms are updated with seasonal graphics & VM displays in line with global & local marketing plans, and customer service excellence is delivered to all visiting parties throughout the year. Ensure weekly appts are communicated and sales and marketing are all aware of the priorities for the week/ month ahead.
Skills and Experience:
* Extensive project management skills - proven track record in managing large-scale, complex projects, preferably within the fashion & beauty industry.
* Proactive Leadership - ability to guide and align cross-functional teams across multiple locations. fostering strong partnership and collaborative approaches.
* Passion for the industry - professional experience gained within successful British or global lifestyle brands.
* Exceptional communication skills - Strong ability to articulate complex ideas and influence stakeholders at all levels.
* Detail-oriented & Analytical - Meticulous attention to detail and data-driven decision-making skills.
* Advanced Excel, PowerPoint & Project Management packages.
* Excellent verbal and written communication skills.
* Practices a growth mindset; is open, flexible, positive, collaborative, love of learning.
* Able to work independently and within a team.
* Strong organisational and time management ability.
* Able to establish positive relationships with people at all levels.
Additional Information:
* Some travel (including overnight stays) throughout UK and Ireland required.
Benefits:
* Discretionary Company bonus scheme.
* Staff discount.
* Healthcare cash plan.
* 25 days holiday as standard increasing with length of service plus bank holidays.
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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