Service Manager – Stevenage
Basic Salary - £45,000
OTE - £57,000
Company Car
Extensive Benefits Package
Our client, a large franchised main dealership in Stevenage, has the requirement for an experienced Aftersales Manager / Service Manager to join their established and high-performing Aftersales team.
Responsibilities
As an Aftersales Manager / Service Manager, your responsibilities will include:
1. Organising, coaching, motivating, and leading your workshop & front of house team
2. Ensuring the very highest levels of customer service every time
3. Departmental profitability
4. Delivering dealership and manufacturer budgets
5. Controlling expenses
6. Recruitment and selection, staff coaching, and motivation
7. Optimising workshop capacity and utilisation
8. Installing and maintaining processes
9. Monitoring, developing, and improving CSI and customer experience
Experience, Skills & Qualifications
Essential Requirements:
1. Minimum of 3 years’ Aftersales Manager / Service Manager experience
2. Full UK Driving Licence
Desirable Requirements:
1. Franchised Dealership Experience
2. Kerridge
Remuneration & Benefits
Basic Salary of £45,000
On Target Earnings of £57,000
Use of Company Vehicle
Extensive Benefits Package
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