Customer Service Advisor Rugby Area Salary: Starting at £23,920 PA Bonus Working Hours: 9:00 AM – 5:30 PM (Monday – Friday) Are you tired of working for a huge, faceless organisation? If the idea of working for a business where every single person matters appeals to you, then keep reading Brandon Thatchers Film Services Ltd are a small but growing business in the Rugby area, providing scenery and props to the film, TV, and events industry. They are now looking for a Customer Service Advisor to help, advise, and coordinate orders from their clients. Requirements A helpful and confident telephone manner Strong working knowledge of Microsoft Office (Outlook, Word & Excel) An artistic eye – you’ll often be advising on shape, colour, and texture A fast learner with the ability to multi-task A friendly and communicative team player Someone who takes responsibility and sees tasks through to deadlines Sage (accounting software) experience is a plus, but not essential Own transport is required, as we are not on public transport routes Key Responsibilities Answer calls and emails generated by our website and client base Assist and advise customers on stock levels, product suitability, and shipping Pass orders to our installation or warehouse team Coordinate our Location Team, including booking accommodation and transport Work closely with other teams within the business to achieve targets Complete various administrative tasks in a busy office environment Benefits Salary starting at £23,920 PA Bonus Monday – Friday, 9:00 AM – 5:30 PM working hours Christmas bonus Time off during the Christmas period (deducted from annual leave) Statutory pension Due to the nature of this role, you will be required to sign an NDA (Non-Disclosure Agreement) How to Apply If you’re ready to join a creative and growing team, send your CV and a covering letter