Kenna Recruitment has a brand new, exciting, opportunity with one of the UK's Largest and Tier 1 Developers. This is a great opportunity if you are looking to take the next step up and progress your career. We are looking for someone experienced within a Sales position and ideally from a New Homes background.
Overview:
The job purpose is to promptly respond to all leads generated and aim to achieve required conversion rates; closing sales at the earliest opportunity and best price. The Sales Consultant will be actively involved with all parties to achieve legal completion, and will ensure that properties are ready, to company standards, at handover and that the highest levels of customer satisfaction are delivered.
Key Responsibilities:
CUSTOMER SERVICE
Ensuring every Redrow Customer receives a first class service.
Maintaining professional high standards both personally and from a company perspective
Responsible for the customer journey from reservation through to legal completion
Proactively manage all customer enquiries to ensure sales targets are met, through effective lead management.
Promoting the use of specialist new build panel independent mortgage advisors and solicitors to ensure an efficient service for customers and achieving company timescales
Building and maintaining excellent working relationships with the site teams.
ORGANISATION
Ensuring that all administrative work and reports are completed in line with company policy and agreed timelines
Taking ownership of the development in all aspects of internal and external presentation
Conducting market research on a monthly basis for both new build and second hand market.
Achieving sales of homes and My Redrow options in line with agreed targets for example: legal completions and annual turnover
PROCEDURES
Ensuring the health and safety of customers and colleagues are in accordance with company procedure
Compliant with company procedures
Key Skills/Experience:
High performing and self-motivated
Sales experience in the housing industry would be an advantage. However full training will be given
Possess exceptional customer service skills
Computer literacy essential
Available to work weekends and Bank Holidays
Full driving licence and ownership of car is essential
What can we offer you:
~ Salary between £25,000 - £30,000 plus OTE (Depending on experience)
~ Mileage allowance
~ Competitive pension scheme
~ Competitive bonus scheme
~25 days annual leave plus bank holidays