Job Details
Hours: Full time - 4 on 4 off shift pattern with a mixture of day and night shifts plus a period of standby
Location: VHQ, Crawley
Contract: Permanent
Closing Date: 30th January 2025
In a nutshell
At Virgin Atlantic, our purpose is to ensure everyone can take on the world. Our vision is to be the most loved travel company. To achieve both, we’re harnessing our spirit of entrepreneurship and innovation to reimagine the world and create thoughtful experiences that feel brilliantly different at every opportunity.
As a Crewing Specialist at Virgin Atlantic, you will play a vital role in ensuring the smooth operation of our flight schedules by managing the allocation of crew members to flights. You will work closely with our Pilots, Cabin Crew, and Operations teams to optimize crew rostering, minimize disruptions, and maintain the highest levels of safety and customer service.
Day to day
Some of your key responsibilities in this role will be:
1. Efficiently re-plan crew resources to maximise roster efficiency, ensuring compliance with Flight Time Limitation and Fatigue Risk Management principles.
2. Daily coverage of open pilot and cabin crew positions, promptly reporting issues to the Duty Manager.
3. Identify, resolve, and address operational risks on the roster.
4. Efficiently re-plan training on live rosters due to disruptions for pilots and cabin crew, following VAA and regulatory requirements, including ground courses, simulator sessions, flying duties, and resolution of training issues.
5. Ensure effective communication with the Pre-Op Planner regarding training plan requirements or changes.
6. Align with and recommend where necessary processes and procedures to achieve objectives efficiently.
7. Support the Manager to maintain the departmental reputation through adherence to processes, procedures, and roster change requirements.
8. Maintain effective and timely communication within the team, with Cabin Crew, Pilots, and key areas of the business and address feedback to improve operational efficiencies.
About you
To be successful in your application we're looking for someone with an operational background in aviation, alongside the below:
* An excellent problem solver who excels under pressure in a constantly evolving environment
* Excellent communicator who is able to prioritise and influence
* Great decision making
* Experience of Word, Excel & Outlook
It would be great if you also have the following:
* A good understanding of CAA/EASA and Fatigue Risk Management
* Experience of using Crewing systems such as AIMs
* A background of working in a Crewing environment
If the above sounds like you then we'd love to hear from you!
Be yourself
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.
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