Overview:
Our Business Development Representative plays a pivotal role in driving customer acquisition and revenue growth. You will be responsible for generating new business opportunities, qualifying prospects, and booking appointments for the external sales team. This role requires strong communication skills and the ability to make numerous calls daily, all while working remotely.
Key Responsibilities:
New Business Development:
Build and maintain new business relationships through cold calling, email campaigns, and LinkedIn/social media outreach.
Generate leads and cold-call potential customers, converting them to meetings for the external sales team.
Identify new business opportunities, including emerging markets, trends, partnerships, products, and services.
Research industry trends and market developments to uncover new leads and business growth areas.
Customer Relationship Management:
Develop and nurture relationships with both new and existing customers.
Understand customer needs and provide tailored solutions to meet them.
Foster long-term relationships to support customer retention and satisfaction.
Sales Support:
Collaborate with the external sales team to facilitate lead conversions and help them close deals.
Assist in creating and presenting new business proposals through telemarketing.
Ensure seamless delivery of new equipment to customers, meeting expectations and timelines.
CRM & Reporting:
Utilize CRM software to track and manag...