Job Location:Little Hall Barn, Windsor End,Beaconsfield, HP9 2JW
Hours of Work:Full time 37.5 hours will involveshift work to cover the hours 8:00am to 8:15pm Monday to Friday and twoSaturdays per month 8:15-4:15pm
Benefits: 25 days annual Leave + the usual bank holidays
Job Purpose
Responsible for providing exceptional levels of care andcustomer service to our patients. Always greeting patients in a friendly,welcoming manner to ensure a positive, lasting impression.
Responsible for the smooth running of reception to provide aseamless and quality customer experience for patients.
Duties & Responsibilities
Responsibilities and duties include but are not limited tothe following:
Patient services and Administration duties
1. Answering phone calls within 3 rings and dealing with a wide range of enquiries including booking GP and Nurse appointments; taking prescription requests; dealing with enquiries; taking and passing on messages accurately and promptly etc
2. Processing prescription requests in line with the practice protocol
3. General administration including scanning; faxing; typing; filing; opening and distributing post; franking post; shredding; routine and ad hoc admin tasks etc
4. Dealing with Paperwork returned from GP clinics held off site
5. Take advanced payments over the phone to secure bo...