A stunning B&I location in Cambridge for a UK-based aerospace company, catering for approximately 400 people daily in the main restaurant, coffee shop, and mobile catering van service. We offer breakfast, lunch, and lots of high-end hospitality. The role is a Monday to Friday operation.
We are looking for a Food Truck Operative to join our team at one of our prestigious operations in Cambridge.
You will ideally have previous experience of working within a fast-paced catering environment as a catering assistant or supervisor. This role involves a breakfast and lunch drop service.
Working days: Monday to Friday
You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Role requirements (Tasks & Responsibilities):
* Delivering food & required goods in a timely and professional manner.
* Ensure the food served is to Thomas Franks standards.
* Packing the goods in the delivery vehicle in an organised manner that matches the order in which the deliveries will be made.
* Ensuring required tasks at the base kitchen are completed.
* Building positive relationships with the teams and managers in locations.
* Doing regular maintenance checks on delivery vans and informing management of any issues.
* Interacting with clients in a friendly and professional manner.
* Processing cashless payments for items sold.
* Working as an extension of the main kitchen and dining space.
* Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs, and achieve optimum customer service delivery.
* Keep the kitchen informed of any food running out and pre-empt any delays in customer waiting.
* Operate cleaning equipment properly.
* Complete all necessary cleaning/hygiene duties.
* Serve customers, visitors, and guests in line with company and client service standards and expectations.
* Empty, remove, and store rubbish/recycle rubbish in the correct place.
Key personal skills and attributes:
* Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene, and behaviour to others. Food hygiene certificate preferred.
* The ability to be adaptable and flexible as necessary. Reliable, honest, and able to demonstrate an open attentive approach to customer service.
* Willingness to learn new skills and take some responsibility.
* Ability to manage some moderately heavy lifting, carrying, and pushing.
* Ability to demonstrate reasonable/good understanding and use of verbal English.
* Ability to demonstrate reasonable/good standard of written English and reading skills.
* Similar experience in a customer and/or food preparation environment is preferred.
* Clean driver's licence is mandatory.
General:
You will also positively represent the Company at all times along with being present in the workplace at critical times of service. To adhere to the completion of any company documentation pertaining to health & food safety as required.
To attend and participate in any company or unit training required to perform your role to meet company standards.
This is a position where development is encouraged and will give you the opportunity to learn and develop within a growing company.
* Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc).
* Free meals on duty.
* Volunteers leave - up to one day per year.
* Enhanced maternity, paternity, and adoptive leave.
* Cycle to work scheme.
* Recommend a friend bonus.
* Unrivalled individual training and development.
* Well established apprenticeship programme.
* Team & company social events.
* Employee assistance programme.
* Excellent career progression within a leading independent contract caterer.
About us:
Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion, and style. We are unique in every approach, and our clients and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks:
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We would like to invite applications from groups who are currently under-represented because we believe greater diversity leads to exceptional results and provides a better working life.
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