Learner Experience Officer
Service care Solution are currently recruiting for a Learner Experience Officer in Westminster
The Learner Experience Officer will provide exceptional front-line services across Westminster Adult Education Service (WAES) sites. These roles are critical in ensuring a positive learner experience by delivering high-quality customer service, supporting admissions and enrolment processes, and carrying out administrative duties.
Pay rate - £18.04 PAYE / £22.36 Umbrella per hour
Main Responsibilities
As a Learner Experience Officer you will be responsible for:
Deliver outstanding front-line customer service at reception desks and Learner Hubs across WAES sites.
Support all aspects of admissions and enrolment processes, adapting to changing priorities.
Issuing room keys and processing deliveries.
Booking initial assessments and learner interviews.
Handling customer payments and issuing ID badges.
Issuing examination certificates.
Requirements:
A full enhanced DBS
Excellent customer service experience.
Outstanding written and oral communication skills.
Proficiency in IT and Microsoft Office applications
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
If you are interested in the Learner Experience Officer or know of anyone who may be, please contact ...