Aintree Core 24 and Southport Core 24 are specialist assessment services for service users' mental health, catering to those who present to the Emergency Department in times of crisis or are referred from acute general hospital wards. The service formulates treatment and risk management plans based on the assessment of needs with appropriate triage and diversion from the service.
The service operates on a shift system of long days, shorter nine-and-a-half-hour shifts, and nights to provide 24/7 service, 365 days a year. The service has recently undergone organisational change to enhance flexibility across the Urgent Care pathway, covering Urgent Care 24/7, and supporting Aintree, Royal, Warrington, Whiston, and Southport Core 24 services when required.
Main duties of the job
* To provide high-quality, evidence-based care within the division for service users and their carers within inpatient and community services.
* To work in a socially inclusive way and in line with the recovery model.
* To function as named nurse/care coordinator to service users, undertaking assessment, planning, evaluation, and review of care within a recovery-focused model.
* To participate as an active member of the multidisciplinary team.
* To provide advice, expertise, and leadership within the team.
* To supervise care for service users presenting with complex and high-risk needs.
* To work autonomously, reaching clinically appropriate decisions based on information received and using the knowledge and experience of the multidisciplinary team.
* To be qualified to act as a mentor for students.
About us
Mersey Care is one of the largest trusts providing physical and mental health services in the North West, serving more than 1.4 million people across our region. We also commission services that cover the North West, North Wales, and the Midlands.
We offer specialist inpatient and community services that support physical and mental health, including specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide while safely reducing costs.
Flexible working requests will be considered for all roles.
Job responsibilities
* To coordinate the care of service users, carrying out assessment planning, implementation, and evaluation of their care under the guidelines of the care programme approach and under the supervision of the line manager.
* To ensure that the service users' care plan is developed to meet the assessed needs of the individual and that unqualified staff are delivering care as identified in the care plan.
* To liaise with family members, carers, and significant others when completing the assessment and developing a care plan.
* To undertake and supervise risk assessments and formulate risk management plans for service users under your care, considering contributions from other team members, family members, carers, and significant others.
* To ensure Safeguarding Children and Adults requirements are followed and participate in meetings as appropriate.
* To direct unqualified staff to ensure delivery of a high standard of care to service users.
* To participate in setting standards for care based on sound evidence and research findings.
* To participate in the systematic monitoring and evaluation of service users.
* To communicate to other members of the multidisciplinary team information that impacts the service users' care.
* To use verbal and non-verbal communication skills gained through training or experience to impart sensitive information.
Person Specification
Qualifications
* Appropriate professional qualification or experience at Degree Level e.g. RMN, AHP, Social Worker.
* Evidence of post-registration study / continuing professional development e.g. Mentorship in Practice.
* Working towards master-level education.
Knowledge/experience
* Minimum of 2 years post-registration experience in mental health.
* Evidence of leadership and management skills.
* Evidence of experience managing cases & case loads.
* Evidence of supervising staff.
* Ability to work autonomously across the organisation/boundaries and with other agencies.
* Experience of working in partnership with other agencies and service users and carers.
* Experience of audit/research and working knowledge of clinical governance.
* Experience in change management and policy formulation.
* Experience of using Incident Reporting Systems e.g. DATIX.
* Experience of undertaking and involvement in Serious Untoward Incident Reviews.
* Evidence of experience working with a range of people with mental health problems in various healthcare settings.
Values
* Accountability
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change-oriented
Skills
* Able to communicate effectively both verbally and non-verbally.
* Being responsive and flexible, seeing change as an opportunity to improve services.
* Ability to lead the process of standard setting and audit.
* Leadership Skills.
* Ability to work within a divisional management team, generate own workload, and work to strict deadlines.
* Ability to build purposeful relationships with a range of both internal and external stakeholders.
* Proven knowledge of relevant mental health legislation.
* Demonstrate knowledge of CPA ECC guidelines.
* Demonstrate knowledge in the concepts of mentorship, preceptorship, and supervision, and ability to provide education and supervision to junior staff.
* Demonstrate a good knowledge of professional Codes of Conduct and staff responsibilities to identify gaps in their knowledge base.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Aintree University Hospital, Southport and Formby District General Hospital.
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