We are seeking an organised, proactive, and detail-oriented Project Administrator to join our dynamic team. In this varied and vital role, you will support the smooth delivery of projects by handling a range of administrative tasks, from job set-ups to delivery coordination, and ensuring clear communication across teams and with customers.
Team Administrator - The ideal candidate will have:
* Strong organisational and administrative skills.
* Excellent communication and interpersonal abilities.
* High attention to detail and accuracy.
* Proficient with Microsoft Office and general office systems.
* Ability to manage multiple tasks and deadlines in a busy environment.
* Experience in a similar administrative or project support role is desirable.
* Due to the location of our office and the lack of public transport to the village, your own transport is essential
Team Administrator - Key Responsibilities:
* Set up and amend new and existing job records.
* Pass relevant information to the accounts team for invoicing.
* Liaise with team members and customers to confirm all job details are accurate and complete.
* Manage the shared admin email inbox.
* Handle incoming and outgoing post.
* Answer, manage, and direct incoming phone calls professionally.
* Process customer registration forms and maintain accurate databases for customers and suppliers.
* Scan and archive job sheets, delivery/collection notes, and relevant project documentation.
* Book and track deliveries, including overseas shipments.
* Obtain and compare courier quotes for international deliveries.
* Prepare and complete commercial invoices for international shipments.
* Create and check delivery and collection notes for accuracy.
* Process problem job enquiries and liaise with relevant parties for additional information.
* Provide customers with call-out quotations and set up digital problem job files.
* Generate problem job sheets and produce site reports in a timely and professional manner.
* Adhere to all Company Health and Safety policies within the office environment.
* Promote and ensure personal and team safety at all times.
* Deliver outstanding customer service in all interactions.
* Represent the company in a professional and positive manner.
* Maintain strong relationships with existing customers and suppliers.
* Ensure written and verbal communication is clear, consistent, professional, and timely.
* Support cross-functional tasks, including training in purchasing, to assist other departments as needed.
* Carry out any other reasonable duties as required by the business.
Team Administrator - Benefits:
23 days annual leave plus bank holidays
Free onsite parking
Auto enrolment into pension scheme
Christmas party
Free fruit available
Tea and Coffee available