Payroll Administrator
Location: Gloucestershire
Contract: Temporary To Permanent (6 month initial)
Rate: £15-£17 Per Hour Umbrella
Start date: ASAP
Service Care Solutions is seeking a dedicated Payroll Administrator to join the Pay & Conditions Team on behalf of a local authority in Gloucestershire. In this vital role, you will be responsible for providing comprehensive payroll services to both the County Council and a variety of external clients. The position requires meticulous attention to detail in processing payroll payments and addressing pay-related queries, all while ensuring compliance and efficiency. As part of the team, you'll deliver high-quality, cost-effective services and offer guidance on employment terms and conditions. This role is perfect for a payroll professional with extensive end-to-end experience, a strong organisational skillset, and a commitment to delivering excellent customer service in a fast-paced environment.
Main Responsibilities
* Accurately process payroll payments for the County Council and external clients, ensuring timely and compliant payroll operations.
* Address pay-related queries via the ContactUs helpline, offering clear and effective assistance to internal and external customers.
* Provide information and guidance on employment terms and conditions to employees and clients as needed.
* Ensure that payroll services are delivered efficiently and cost-effectively, meeting the needs of both internal and external clients.
* Work closely with team members to maintain high service standards within the Pay & Conditions team.
Candidate Requirements
* Must have extensive end-to-end payroll experience, ideally with a large employer.
* Proven experience in payroll administration, with a solid understanding of payroll processes and compliance regulations.
* Excellent organisational skills to prioritise workloads and maintain service levels.
* Ability to handle tax and pay queries with technical accuracy and deliver excellent customer service.
* Capable of managing competing demands, ensuring payroll accuracy, compliance with statutory requirements, and timely processing within monthly deadlines.
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