Job summary An exciting opportunity has become available to work within the Walsall sexual health service as a Clinical support worker. The successful applicant will be part of a friendly team offering excellent sexual health care to our patients. Main duties of the job Assist clinical staff with basic procedures, including chaperoning during intimate examinations, acting as an advocate for the patient. Perform clinical tasks and observations following appropriate competency training. Ensure appropriate supply of equipment is available prior to start of any clinic and set up accordingly About us Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and brand new, state of the art Emergency Department was completed 2023. We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce CARE - COLLEAGUES - COLLABORATION - COMMUNITIES Date posted 14 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year pro rata Contract Permanent Working pattern Part-time Reference number 407-WCCSS-7093103 Job locations WISH SEXUAL HEALTH Pleck rd Walsall WS2 9ES Job description Job responsibilities Key Responsibilities General Areas Assist clinical staff with basic procedures, including chaperoning during intimate examinations, acting as advocate for the client. To perform clinical tasks and observations following appropriate competency training and assessment including pregnancy testing, urinalysis, blood pressure monitoring, condom demonstration and venepuncture. Maintain safe levels of hygiene, both clinical and personal, adhering to Trust Infection Control Policies including Gloves, protective clothing and hand washing. To comply with the disposal of sharps and clinical waste. Be aware of the correct procedures for dealing with spillages of bodily fluids and needlestick injuries in accordance with Trust Policy. To be aware of how to report incidents in the service. To ensure an appropriate supply of equipment is available prior to the start of any clinic and is set up accordingly. At the end of any clinic all areas should be left safe and tidy, stationary equipment and leaflets to be stocked for next session. To demonstrate and understand the importance of accurate record keeping. To observe safe practice when using VDUs. To undertake clerical and administrative duties as instructed by the CNS Input, store and retrieve routine information within the electronic patient record system. Assist with collection of statistical information and data for the service and Department of Health. To monitor stock levels within the clinical/treatment areas and initiating orders. Recording of patients observations, including Height, weight and BMI calculation. Report observations to Clinicians for action. Support clinical staff with treatments and investigations as required To be aware of responsibilities regarding safeguarding children and vulnerable adults and to act in the patients best interest at all times Chaperone patients, during clinical examinations, as and when required, ensuring privacy and dignity throughout. Other Duties Assist in the maintenance of general clerical activities to support the clinical environment and patient care. Including general reception duties, answering the telephone, taking messages and filing, The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager. Confidentiality and Data Protection All employees who have access to personal data in relation to patients or employees will be aware of their responsibilities under the Data Protection Act 1998 and will abide by the eight principles of that Act. Any breach of the Act could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Act. Health and Safety Individual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisations premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trusts policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw managements attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others. There is a general responsibility for employees to act sensibly and reasonably, and attend mandatory health and safety training sessions. Job description Job responsibilities Key Responsibilities General Areas Assist clinical staff with basic procedures, including chaperoning during intimate examinations, acting as advocate for the client. To perform clinical tasks and observations following appropriate competency training and assessment including pregnancy testing, urinalysis, blood pressure monitoring, condom demonstration and venepuncture. Maintain safe levels of hygiene, both clinical and personal, adhering to Trust Infection Control Policies including Gloves, protective clothing and hand washing. To comply with the disposal of sharps and clinical waste. Be aware of the correct procedures for dealing with spillages of bodily fluids and needlestick injuries in accordance with Trust Policy. To be aware of how to report incidents in the service. To ensure an appropriate supply of equipment is available prior to the start of any clinic and is set up accordingly. At the end of any clinic all areas should be left safe and tidy, stationary equipment and leaflets to be stocked for next session. To demonstrate and understand the importance of accurate record keeping. To observe safe practice when using VDUs. To undertake clerical and administrative duties as instructed by the CNS Input, store and retrieve routine information within the electronic patient record system. Assist with collection of statistical information and data for the service and Department of Health. To monitor stock levels within the clinical/treatment areas and initiating orders. Recording of patients observations, including Height, weight and BMI calculation. Report observations to Clinicians for action. Support clinical staff with treatments and investigations as required To be aware of responsibilities regarding safeguarding children and vulnerable adults and to act in the patients best interest at all times Chaperone patients, during clinical examinations, as and when required, ensuring privacy and dignity throughout. Other Duties Assist in the maintenance of general clerical activities to support the clinical environment and patient care. Including general reception duties, answering the telephone, taking messages and filing, The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager. Confidentiality and Data Protection All employees who have access to personal data in relation to patients or employees will be aware of their responsibilities under the Data Protection Act 1998 and will abide by the eight principles of that Act. Any breach of the Act could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Act. Health and Safety Individual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisations premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trusts policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw managements attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others. There is a general responsibility for employees to act sensibly and reasonably, and attend mandatory health and safety training sessions. Person Specification Qualifications Essential Level 11 HCA training Desirable Willing to undertake NVQ training Experience Essential Experience of working in community or acute hospital setting Desirable Experience of entering onto electronic patient record system Skills Essential Applicants must be proficient in literacy and numeracy Chaperoning clinical staff Effective communication skills Desirable Venepuncture Knowledge Essential Infection control Safeguarding Desirable Health and safety Person Specification Qualifications Essential Level 11 HCA training Desirable Willing to undertake NVQ training Experience Essential Experience of working in community or acute hospital setting Desirable Experience of entering onto electronic patient record system Skills Essential Applicants must be proficient in literacy and numeracy Chaperoning clinical staff Effective communication skills Desirable Venepuncture Knowledge Essential Infection control Safeguarding Desirable Health and safety Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Walsall Healthcare NHS Trust Address WISH SEXUAL HEALTH Pleck rd Walsall WS2 9ES Employer's website https://walsallhealthcare.nhs.uk (Opens in a new tab)