Food & Beverage Assistant Manager - Henley-on-Thames
Summary
***INTERNAL APPLICANTS ONLY PLEASE***
Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
We have an opening for a Food and Beverage Assistant Manager.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Weekend working and bank holiday availability is essential to the role.
What it's like to work here
At Greys Court, we are inspired by team work and have a huge passion for creating great experiences, both for our guests and our team members. Whilst it can get very busy, our team has a great balance of support, engagement and consistency of team work to really make it a wonderful place to work. Our culture is all about our people, this includes our visitors and our staff in equal measure. We go above and beyond good measures which is why our work ethic is collectively one of the biggest things to be proud of!
What you'll be doing
You will be undertaking line management duties of up to 20 employees, demonstrating great people management skills.
As Food and Beverage Assistant Manager, you’ll be working closely with the Food and Beverage Manager. You’ll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You’ll always have an eye on ways to improve service and standards for our visitors.
You’ll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You’ll make sure that the team follow all relevant legislation and National Trust policies.
There will be some cooking and customer service elements to this role to maintain service levels and support the team.
You’ll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service.
We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We’d love to hear from you if you’re:
Used to achieving outstanding customer service in a similar environment.
A good leader of people, skilled in setting personal objectives and giving feedback.
Experienced with budgets to increase income and control costs (including managing stock and waste).
A people person, with a friendly attitude and great communication skills.
Aware of health and safety compliance.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.