People Operations Advisor
£40-50k
Chepstow - 4 days a week (on-site)
Our client, an international research and development organisation engineering new technologies, has a fantastic opportunity for a People Operations Advisor to join their team!
The role:
· Management and administration of employee lifecycle activities and systems.
· Support the People Operations Director in management of employee relations cases, serving as advisor to employees, addressing their concerns and questions in a timely and empathetic manner, and investigating and resolving issues or grievances in compliance with company policies and applicable laws.
· Ensure the employee requests are managed effectively and that all queries are responded to within a timely manner.
· Maintain and update relevant processes, procedures and policies across the employee lifecycle and ensure effective education and communication to employees.
· Monitor relevant legislation so that policies and procedures are legally compliant.
· Work with Talent Acquisition to ensure great recruitment experience for candidates and hiring managers.
· Coordinate new hire onboarding activities and inductions.
· Manage HR data via the HRIS, HR Documentation issuing and storage processes, and employee records management.
· Payroll support: Managing provision of payroll information to the finance team in line with monthly cutoffs.
· Assisting with benefits enrolment, changes and enquiries.
· Support with employee engagement, communication and wellbeing activities.
· Support with Performance Review and Talent & Succession processes.
· Identify opportunities and implement improvements to processes or systems.
Key skills/ experience:
· Previous experience of managing administrative HR processes.
· Professional and approachable manner with an ability to work with discretion.
· Excellent administrative skills and attention to detail, with experience of using Microsoft office products especially outlook and excel.
· Previous experience in managing employee relations cases.
· Experience of accurate and timely management of HR lifecycle activities.
· Knowledge of UK employment law preferred.
· A strong working knowledge of HR best practice policies and procedures.
· Strong interpersonal and communication skills.
· CIPD qualification desirable