Customer Team Member
Location: 1-3 Tumbler Road, Harlow, CM18 6JA
Pay: £12.00 per hour
Contract: 16 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including afternoons, late evenings (store closing), and weekends, to be discussed at interview
Full, paid training provided.
We’re looking for Customer Team Members to join our team at Co-op.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. You’ll provide great service on the tills and the shop floor while performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you'll do
* Provide friendly and thoughtful service – responding to queries and delivering a great shopping experience.
* Work together to solve problems for customers and colleagues.
* Ensure the store is safe and legal – keep shelves stocked and verify prices, dates, and temperatures.
* Help introduce new products and services.
* Support your local community – get involved in activities and events!
This job would suit people who have
* A genuine care for the needs of customers and members.
* Great people skills, with the ability to build positive relationships.
* A positive approach to change and problem solving.
* The flexibility to work various shifts.
Why Co-op?
* 30% discount on all Co-op products in-store plus 10% discounts on other brands.
* A pension scheme with up to 10% employer contributions.
* Wagestream– a money management app for accessing pay as you earn it.
* 31 days of holiday (including bank holidays, pro rata for part time colleagues).
* Virtual healthcare services for you and your family.
* 24/7 employee assistance service.
* Full, paid training and support for personal development.
* Rotas shared three weeks in advance and accessible on your phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
If invited to participate in the recruitment process, we’ll ask if you need any reasonable adjustments.
As part of the application process, you’ll need to complete two online assessments, taking around 20 minutes.
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