Position: Operations Coordinator
Location: Glinton, Peterborough
Salary: Up to £26,000 per year
Are you highly organized, with strong planning capabilities, and looking to join a dynamic, driven team?
We are seeking an Operations Coordinator to join our clients Peterborough office in Glinton. In this role, you’ll play a crucial part in coordinating and scheduling tasks for our clients engineers to ensure smooth and efficient service delivery to customers.
This position is ideal for someone with a keen eye for detail, who is process-oriented and thrives on effective communication with both internal teams and external clients to achieve goals through collaboration.
About Our Client:
Our client is a trusted safety compliance company, providing testing and services to ensure properties meet safety standards and comply with legislation. We manage the maintenance and repairs for over 70,000 housing association and local authority properties across the UK.
Key Responsibilities:
* Efficiently schedule engineers for reactive and planned service tasks using a job management system, adhering to established booking processes
* Ensure tasks assigned to engineers are completed and that the scheduling system is properly updated
* Report any scheduling challenges to the Team Leader, who will address them with the engineer or in coordination with the Contract Manager and/or client
* Assist with administrative tasks such as billing, generating Work in Progress (WIP) reports, and maintaining accurate records in the job management system
Required Skills and Qualifications:
* Strong understanding of planning systems, with the ability to schedule engineers effectively based on location
* Proficient in MS Office (especially MS Excel and MS PowerPoint)
* Excellent time management and prioritization skills
* Strong written and verbal communication abilities, as you'll be sharing vital information with servicing engineers daily
* Exceptional organizational skills with the capacity to multitask while maintaining accuracy and attention to detail
In Return, You’ll Receive:
* Competitive base salary, ranging from £22,300 to £26,000 depending on experience
* Continuous career development opportunities
* 22 days of holiday, plus UK bank holidays
Employee Benefits:
* Employee assistance program
* Wellbeing app
* Mental health support services
* Employee discount scheme
* Life insurance
* Company pension plan
If you are interested in applying for this vacancy, please apply directly through this job advert with your most up to date CV. Alternatively you can reach out to my email (shown in the job advertisement)