Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK; https://globaleur232.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/3672 PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK Main duties of the job We are looking for an experienced Senior Operations Service Manager to lead and manage our Operations team within the East Division. Reporting directly to the Regional General Manager, youll be at the heart of ensuring high-quality, safe, and efficient services, all while working hand-in-hand with clinical teams to drive improvement and innovation. Lead with vision, elevate client experiences, and steer strategic success, all while fostering collaboration and driving operational excellence In this role, your responsibilities will include resource management, enhancing client experiences, and keeping everything running smoothly. Youll also support with exciting strategic projects and collaborate with the wider management team to hit our regional goals. The role requires proven leadership, management, and operational expertise, along with strong communication and team collaboration skills. You must be flexible to travel and support the wider region on an ad-hoc basis. About us At MSI UK, we know that our most valuable asset is our people, and our success depends on our ability to do things well and enjoy what we do, as we providethe best possible care and support to our clients. Being one of the worlds leading providers of sexual and reproductive healthcare, we have a simple vision: to empower clients to make the reproductive choices that are right for them. Only when choice is a reality for each of us, can we create a better, more equal world for everyone. Our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us. Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. Date posted 01 October 2024 Pay scheme Other Salary £42,213.23 to £46,434.55 a year dependant on experience Contract Permanent Working pattern Full-time Reference number B0539-24-0231 Job locations 3a-3b Phoenix Riverside Rotherham South Yorkshire S60 1FL Job description Job responsibilities For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2024/09/Job-Description-Senior-Operations-Service-Manager-East-Division.pdf Job description Job responsibilities For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2024/09/Job-Description-Senior-Operations-Service-Manager-East-Division.pdf Person Specification Experience Desirable Operations Service Manager experience desirable Person Specification Experience Desirable Operations Service Manager experience desirable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name MSI Reproductive Choices Address 3a-3b Phoenix Riverside Rotherham South Yorkshire S60 1FL Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)