Free use of gym + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + training & development opportunities + pension scheme.
The Holiday Inn Hotel Bolton is a recently refurbished City Centre hotel.
We are currently recruiting an experienced Sales Office Manager to join the team.
The role:
* Customer-focused, consistently delivering excellent customer service with an informed, friendly, and effective approach.
* Lead the smooth and efficient running of the sales office and its team, ensuring professional and efficient service for new and existing clients.
* Ensure rooms, conference, events and weddings business targets for revenue, occupancy, and profit are achieved.
* Maximize sales opportunities and convert inquiries into confirmed bookings in line with office procedures, including proactive and reactive sales.
* Handle forecasting, reporting, and all associated financials for the role.
The ideal candidate will have:
* a positive attitude
* excellent communication skills
* previous hotel sales experience
* previous management experience
* experience of office systems, Microsoft Office
* excellent attention to detail
* commitment to delivering a high level of customer service
* flexibility to respond to a range of different work situations
Shifts could include early mornings, late nights, weekends & bank holidays.
If you feel this is the role for you, please provide a current CV.
Only shortlisted applicants will be contacted, so if you do not receive a response to an application within 14 days, you must assume you have been unsuccessful.
No agencies please.
Job Types: Full-time, Permanent
Benefits:
* Canteen
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Gym membership
* On-site gym
* On-site parking
* Sick pay
Schedule:
* Weekend availability
Ability to commute/relocate:
* Bolton, BL1 2EW: reliably commute or plan to relocate before starting work (required)
Experience:
* Manager: 3 years (required)
* Hotel Sales: 3 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: HIB OSM1
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