Office Manager £35,000 - £40,000 per annum Windsor, Berkshire Permanent, full-time Role: An exciting opportunity to join a rapidly growing, ambitious new Retail company, based in Windsor in a small team, with a relaxed but hard-working atmosphere. There is plenty of opportunity for the right candidate to grow with the company. Role objective: To provide full Office Management and Sales support to the sales team and wider business. This is a varied but rewarding role; ideal for someone who enjoys multitasking and delivering first class client service. Key Responsibilities: Sales Support: End to end order processing. Management of customer order database. Working with sales team to provide insight and data analysis. Ownership of forecasting file and overseeing stock management. Regular liaison and management of fulfilment warehouse. Maintaining strong relationships with customers and freight companies for effective tracking of orders and delivery status. Communicating frequently with warehouse to ensure accuracy of orders and stock control. Overseeing and managing return shipments and shortages. Shipping: Oversee and manage all export and import shipping and delivery processes. Coordinate with various internal and external departments to ensure timely deliveries. Ensure compliance with company policies and shipping legislation. Prepare and manage all necessary shipping documentation. Manage relationships with logistics service providers and freight forwarders. Resolve any issues that may arise during the shipping process. Accounts: Analysing and verifying supplier invoices. Processing and creation of customer invoices and credits.