Reporting to the Logistics Supervisor, you will be responsible for ensuring the company’s outbound logistical requirements are implemented correctly and efficiently, whilst upholding the standards of the business, maximising productivity, and ensuring service delivery of the highest level.
You will possess a positive attitude, strong communication skills and the ability to work closely with other departments within the business, ensuring provision of excellent customer service to both internal and external stakeholders.
Key Responsibilities:
1. Daily Duties:
* Preparation of orders for vehicle movements
* Communication with other internal departments and external warehouses for order picking or delivery requirements
* Co-ordination of external transport hauliers
* Assessing and evaluating service provision required
* Raising warehouse picking orders from internal software
* (POD) Proof of delivery confirmation and uploading to Pro-Alpha
* Data input with high levels of accuracy in both Pro-Alpha system and excel spreadsheets
* Continuous improvements of all daily processes
1. Dealing with Transport Suppliers (Hauliers):
* Booking all delivery requirements with each supplier
* Assisting any delivery/collection issues
* Monitoring all deliveries are completed, on time and correctly
2. Customer Service:
* Proactive communication with customers
* Delivery confirmation utilising both voice and SMS
* Liaising with delivery points
* Informing customer of delivery delays/issues
* Liaising with customers for future orders
* Sharing information between customer and internal departments
* General problem solving
Bauder logistics is a fast moving, team orientated environment that requires accuracy and care in delivering the very best products to market from our distribution warehouse in Suffolk. The team prides itself on completing all tasks to time so our customer orders are despatched and delivered, as required.
If you are looking to be part of an extremely successful team, within a fantastic department and company, contributing to the team in its daily tasks and maintaining high standards of service across our logistical operations, this role is for you and I look forward to receiving your application.
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