£42,000 per annum Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT As a Designate Site Operations Manager, your role is simple, to support our Site Operations Manager with the day to day running of the site, where you will train and develop your skills, to give you the experience needed to reach the next step in your career as a Site Operations Manager. What we offer our Designate Site Operations Managers Annual bonus of up to 27% Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager What you will be doing as a Designate Site Operations Manager Deputising in the Site Operations Manager's absence for all operational requirements on site Create a winning culture by transforming customer service and ensuring customers are at the heart of all of our decision making Take ownership for the Site Management Team recruitment Lead your department teams to achieve and deliver excellent brand standards and customer service Ensure that compliance with Moto and brand standards is achieved through the delivery of brand requirements by your department managers and escalate any issues to your Region Manager Ensure that all Moto standards, health & safety and food safety legislative checks are completed at your site and escalated to the appropriate Central Support departments Manage and achieve stock holding within company targets within the departments Drive and achieve departmental sales targets Analyse and act upon financial/performance data to ensure each unit is running efficiently and profitably, by ensuring that all basic cost controls are in place What Skills & Knowledge you’ll need A proven track record in managing and leading teams in a high volume, retail, or catering brand environment You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives An ability to build strong and positive relationships with stakeholders Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning. An ability to remain calm under pressure in a pressurised environment You may be a store manager, restaurant manager, general manager who is aspiring to take their career to the next level, or you may already be an operations manager, area manager or multi-unit manager looking for that next challenge. We want to hear from you Where our customer’s journey pauses, yours just begins. Ready to start you journey with us, Apply today INDLP