As Operations Manager, you'll oversee the day-to-day running of the hotel, ensuring smooth operations while driving commercial success. From exceptional guest experiences to strong financial performance, you'll take ownership of the hotel's success while leading, motivating, and developing your team. Leading by example, you'll foster a positive, coaching-led culture, empowering managers and team members to excel.This position will report to the Hotel Manager and together you will construct the delivery of excellent guest experiences.
* Leadership Experience - Proven experience in hotel operations or general management, ideally in a rural setting.
* Financial & Commercial Acumen - A strong understanding of budgets, risk management, and revenue growth.
* People Management - Skilled at coaching, developing, and motivating teams to deliver their best.
* Customer Focus - Passionate about creating outstanding guest experiences.
* Industry Knowledge - Awareness of Scottish tourism trends and the challenges of a seasonal business.
* F&B Experience - A strong background in food and beverage operations is highly desirable.
Competitive Salary and live-in accommodation available on-site inclusive of bills.
* Career Progression - Opportunities to grow within Crieff Hydro Family of Hotels.
* Be A Leader Programme - Access to leadership development opportunities.
* Exclusive Discounts - 30% off retail, 50% off food and drinks, plus great savings on hotel activities.
* Team Rate Hotel Stays - Explore our hotels with discounted stays.
* Free Meals - Delicious staff meals provided.
* Wellbeing Support - 24/7 Employee Assistance Programme.
* Team Events & Annual Staff Party - We celebrate our people all year round.