Employer 279 University Hospitals Sussex NHS Foundation Trust
Employer type NHS
Site Southlands
Town Shoreham By Sea
Salary £24,625 - £25,674 per annum, pro rata
Salary period Yearly
Closing 13/04/2025 23:59
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
The Ophthalmology Department is looking for a motivated and enthusiastic person to work as a receptionist within our busy department on a full-time basis.
This is a challenging role dealing with patients coming for appointments and also surgery.
You will also support our Injection Co-Ordinators with booking appointments, answering the telephone, and booking appointments.
Main duties of the job
1. Checking patients in
2. Answering the telephone
3. Outcoming clinics
4. Prepping notes for surgery
5. Booking emergency appointments
Person specification
Experience
* Customer Service
* GCSE or equivalent in English and Maths.
* Excellent verbal and written communication skills
* Able to prioritise own workload and to work to tight deadlines.
* Ability to work under pressure in a busy clinic reception environment.
* Reception Experience
Equality, Diversity, and Inclusion
* Evidence of having championed diversity in previous roles
* Evidence of having undertaken own development to improve understanding of equalities issues
Important information for applicants:
Please note, the use of AI generated applications will be closely monitored. It is at the manager's discretion to reject your application if they feel the majority has been created through the use of AI tools.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications.
Further Information
For help with the application process for Nursing vacancies, please email uhsussex.nursingteam@nhs.net.
For help with the application process for Non-Nursing vacancies, please email uhsussex.nonnursingteam@nhs.net.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Lisa Lewis Job title Reception Supervisor Email address lisa.lewis29@nhs.net Telephone number ext 83115. Additional information
For further information, please contact Lisa Lewis - lisa.lewis29@nhs.net or Becca Cunningham - rebecca.cunningham7@nhs.net
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