DESI BOYZ LIMITED is seeking a highly organized and proactive Executive Assistant to support the daily operations of the company's vibrant and growing hair salon. The ideal candidate will play a pivotal role in ensuring smooth salon management, handling administrative tasks, and assisting the salon’s management in delivering an outstanding customer experience. This role offers the opportunity to work in a dynamic and creative environment, contributing to the success of the salon and ensuring that all operational needs are met efficiently.
Main duties include:
• Handle customer inquiries, bookings, and feedback professionally, ensuring excellent customer service and client satisfaction.
• Oversee the ordering and management of salon supplies, including hair products and equipment, ensuring stock levels are maintained.
• Support the development and implementation of salon promotions, marketing initiatives, and social media activities.
• Assist with invoicing, billing, and tracking salon expenses, ensuring all financial records are accurate and up-to-date.
• Identify areas for operational improvements and suggest practical solutions to enhance salon performance and customer experience.
Skills and Education:
• Proven experience in an assistant role or a similar position, preferably in the barber, beauty, spa, or hospitality industry.
• Excellent organisational and multitasking skills, with the ability to manage time effectively.
• Good verbal and written communication skills, paired with a customer-focused approach.
• Proficiency in scheduling software, Microsoft Office Suite, or salon management tools will be a plus.
• Self-motivated with the ability to work independently, prioritise tasks effectively, and take proactive initiative.